Revenue Operations Interview: Tom Andrews at Builder.ai

The Interview

Kluster's Take

Tom talks about the organisational 'ecosystem' that Ops touches.

We discussed how to create alignment around strategy with key business partners, and crucially, how to create a unified interpretation of the message the whole business gets behind.

Tom comes from the position of creating a new Ops function at Builder.ai and how we create the brand of ops within the business for the first time.