We had an amazing time talking to Ella, Global Head of Revenue Operations at Cutover.
Ella graduated in mathematics, statistics and economics. Combining this with a mindset of getting involved in the business of multiple departments, Ella saw the downstream effects of current trends and shifts in the business, which ended up as a revenue operations career.
The key points we take away are:
- One has to understand all of the moving parts (sales, analytics, BI, finance) at once in order to effect good change.
- It takes time to be concise with the right information, so saving time should help growth, but also may result in a lack of clarify.
- The operations team should facilitate communications, while keeping overall "eyes on the prize". This helps give the function being worked with to double down on their goals.
- Know your audience when talking to the sales team. Speak in their language and ensure the overlap of company goals and sales team goals is communicated clearly.