The Interview

Kluster's Take

Annie spoke with Jesse Osborne, VP of Sales Development at Tipalti.

Tipalti provides Jesse with a space to share his passion for pipeline growth and helping young people develop their careers.

He believes that the key to managing effective relationships cross-functionally is:

• Getting gritty with the numbers
• Looking at the human element
  

Different departments all have their own challenges. Jesse believes we need to be understanding and have agreeable metrics that we align on.

Jesse's habit of creating weekly reports for discussion is an important part of his approach. He uses these reports to decide what to focus on for the next week and understand what is working well. He analyses specific micro-trends that took place and identifies challenges from there. Some very practical tips in here!