“Expectations are the root of all disappointment. To maintain these healthy relationships, you can’t be disappointing all these departments". Emme Thatcher, Director of Revenue Operations at HealthJoy. Josephine from Kluster interviewed Emme about Alignment within Rev Ops. Emme explains how alignment is the hardest thing for rev ops! Rev ops can look different based on company size and structure
An insightful contribution to the #klustercommunity, Emme!